Privacy Policy

This privacy policy sets out how Aeropick Airport Transfer uses and protects any information that you give Aeropick Airport Transfer when you use this website.

Aeropick Airport Transfer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Aeropick Airport Transfer may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10th April 2023.

1. What We Collect
Personal Information received and collected by us, are divided into the following categories:
(i) Information collected from the user: You may add Personal Information while using the Service when you open an account. You might have the possibility to update their information by editing their account.
We may collect the following information from the user:
• name and job title
• contact information including email address
• demographic information such as postcode and preferences.
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• From time to time, we may also use your information to contact you for market research purposes.

(ii) Information collected automatically: When you use a web booking form or open and manage your account within the service, we may collect information about your device and interaction with the service. Some of this information is collected because we use cookies and other data collecting technologies.

We may collect the following information automatically:
● Device information: We collect information about the devices you use to access your account in our Service like your IP address, your browser ID, your operating system and your location data.
● Usage data: We collect usage data about your interactions with our Service. If you are using the driver mobile app we collect location data, dates and times. This information is used to identify and allocate nearby jobs, inform the passenger of your proximity to the pickup location and to record the route you take while you are with the passenger. This information also allows us to monitor and ensure passenger safety.

2. Use of Personal Information
Your Personal Information, collected or received by us, can be used by us with our legitimate interests in mind, for the following reasons:
● To make sure our Terms of Use and applicable laws are met.
● To comply with various court orders, valid discovery requests, valid subpoenas, or other appropriate legal mechanisms and to meet all legal requirements

3. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

4. Cookies and Other Data Collecting Technologies
Why and what data collecting technologies we use?
The data collecting technologies that we use (such as cookies) not only allow you to access and use the Service in an easier way, but also help us keep making the user experience better and more adequate by improving and customizing our products and websites (“the Service”) to your needs. Cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

When do we use them?
• When necessary. Without these cookies and data collected by other technologies, we would not be able to provide the features needed by you and using the Service would be much more troublesome. For example, the Service would keep forgetting you logged in a week ago.
• For better functionality. Thanks to these cookies and data collected by other technologies, the Service remembers your choices and can suggest them to you while - for example - making a booking via the web booking form (pickup, drop-off and other parameters). This makes using the Service easier and the user experience more enjoyable.
• We may also use a cookie to flag that you have given consent to our cookie policy.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

5. Your Data Protection Rights
You have the following data protection rights: To access; change; correct; update; port; erase; restrict or oppose the processing of your Personal Information by us.

You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by using our contact page.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think may request details of personal information which we hold about you.

If you wish to exercise any of these rights, please contact us by email at info@aeropick.co.uk